Wednesday, May 28, 2008

Re: [GENERAL] Open Source CRM - Options?

kaloyan@digsys.bg (Kaloyan Iliev) writes:
> And what about RT (Request Tracker - http://bestpractical.com/rt/)
> .
> AFAIK it is free and open-source, uses Postgres and is easy to setup.

RT has a very different purpose; it was designed to track work (e.g. -
"work tickets"), as opposed to managing web site content.

It *might* be used as a bug tracker, though with a considerably
different flavour from (say) Bugzilla; as a CRM, it would be pretty
unsuitable :-(.
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